#One account for every app
Your Pixx account is free to create. It holds your plan or trial, your cloud projects and your Library, and it signs you in to all 25 Pixx apps. Each app lives on its own website (pixxivi.com, pixxato.com and so on), and your sign-in follows you from one to the next automatically.
#How-tos
#How to create an account
- Click Sign in at the top right of pixxsuite.com or any Pixx app.
- Choose the Create account tab.
- Enter your Name, Email, a Password of at least 8 characters, and the password again.
- Click Create account.
- Open the email we send you and click Confirm my email. The link works for 3 days.
#How to sign in
- Click Sign in at the top right.
- Enter your email and password on the Sign in tab and click Sign in.
Once you're signed in on one Pixx site, opening another app from the Apps launcher signs you in there too, with no second password.
#How to reset a forgotten password
- Click Sign in, then the Forgot password tab.
- Enter the email you signed up with and click Email me a reset link.
- Open the email and follow the link within one hour to choose a new password.
#How to change your name
- Go to Account in the menu on pixxsuite.com.
- Click the pencil next to your name. You can also click your name at the top right of any app and open Change name.
- Type your new name and save. It updates everywhere straight away.
#How to change your password
- Click your name at the top right of pixxsuite.com or any app.
- Open Change password.
- Enter your current password, then the new one twice, and click Change password.
Your other devices will ask you to sign in again with the new password.
#How to sign out
- Click your name at the top right.
- Open Sign out and choose:
- Sign out here to sign out on this device only, or
- Sign out on all devices if you used a shared or lost computer.
#How to delete your account
- Click your name at the top right and open Delete account.
- Enter your password and click Delete, then confirm.
This removes your account and every cloud project and Library item stored for it, in every Pixx app, and ends any subscription immediately. Work saved in your browser on a device stays on that device. This can't be undone.
#Your account page
Account in the pixxsuite.com menu shows:
- your name and email, and a Manage account button for the settings above
- the Pixx apps, so you can jump into any of them
- My Plan: your plan, trial dates, apps, storage meter and billing buttons (see Plans and billing)
#Troubleshooting
- If an app asks you to sign in again after you signed in elsewhere, click Sign in once on that app. This can happen in private browsing windows or when a browser blocks storage.
- If the confirmation link says it expired, try to sign in and use Resend email.
- If you changed your password and a device keeps asking you to sign in, that's expected. Sign in there with the new password.
- If you can't get in at all, contact Support from the email you signed up with.